المحتويات
Recovery by SMS code or call
Tap Forgot password, and choose to receive the code by SMS or a call on the registered number - what sets Melbet apart: two options. Enter the code and choose a new password. The condition is that your number is registered in the right format (+20 without the zero).
Why the code does not arrive
A wrongly formatted number, repeated requests before a minute, a phone not receiving messages, or a network delay. Try a call instead of SMS first.
A strong password
Long, mixing letters, numbers and symbols, and not used on other sites. Never share it or the SMS code with anyone; support never asks for them.
If you lost the number
Contact the Support Service - the official channel for account matters - to prove ownership; an ID document in the same name may be requested. See the main page.